Privacy Policy
1. Introduction
Welcome to Hairselo. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, postal address, date of birth.
Transaction Information: e.g., appointment bookings, payments, service history.
Device & Usage Information: IP address, browser type, operating system, pages visited, time spent, referral URL, cookies, etc.
Optional Information: any other information you choose to provide, e.g., via feedback forms, surveys.
3. How We Use Your Information
We use the information we collect for purposes including:
To provide and manage your appointments, process payments, deliver services.
To respond to your requests, enquiries, or feedback.
To send you promotional materials—only where you’ve consented to receive them.
To personalize your experience on our website.
To maintain the security and integrity of our systems.
To comply with legal and regulatory obligations.
4. Disclosure of Your Information
We may share your information with:
Service providers who assist us (e.g., payment processors, booking software providers, IT services).
Business partners where required and only with your consent (if applicable).
Legal or regulatory authorities if required by law, or to protect our rights, property or safety.
We do not sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather usage data. You may block or disable cookies via your browser settings, but doing so may limit some features on our website.
6. Data Security & Retention
We implement appropriate physical, technical and administrative safeguards to protect your personal data. However, no internet transmission or storage system is completely secure.
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Correct or update inaccurate or incomplete data.
Request deletion of your personal data (subject to legal or business retention requirements).
Object to or restrict certain data processing.
Withdraw your consent for marketing communications.
To exercise these rights, please contact us at Inquiry@hairselo.com.
8. Children’s Privacy
Our services are not intended for children under [age appropriate for your jurisdiction—e.g., 13 or 18]. We do not knowingly collect personal information from children under that age. If you believe we have collected such information, please contact us and we will take steps to delete the data.
9. International Data Transfers
If you are accessing our services from outside Pakistan, please be aware that your data may be transferred to, processed or stored in Pakistan (or other countries) where our servers or service providers are located. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services following such changes constitutes your acceptance of the updated policy.
11. Contact Us
For any questions, concerns or requests relating to this Privacy Policy, please contact us at:
Email: Inquiry@hairselo.com